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1. Introduction
- Purpose of the terms and conditions
- Acceptance of terms by using the website
2. Definitions
- Explanation of key terms like “Customer,” “Products,” “Website,” “Order,” etc.
3. Products
- Product descriptions, availability, and pricing
- Accuracy of information on the website
4. Orders & Payments
- How to place orders
- Accepted payment methods
- Payment security and verification
5. Shipping & Delivery
- Shipping methods and estimated delivery times
- Delivery responsibilities and delays
- Free shipping eligibility (if applicable)
6. Returns & Refunds
- Return policy and conditions
- Refund process and timeline
- Damaged or incorrect product procedure
7. User Responsibilities
- Accurate information during account creation
- Compliance with local laws
- Prohibited activities (e.g., misuse of website, illegal purchases)
8. Privacy & Data Protection
- How customer information is collected and used
- Compliance with privacy laws
9. Intellectual Property
- Ownership of website content, images, logos, and product descriptions
- Restrictions on use
10. Liability
- Limitations of liability for product use or website issues
- Disclaimer of warranties
11. Governing Law
- Applicable legal jurisdiction
- Dispute resolution
12. Changes to Terms
- Right to modify terms at any time
- How customers are notified
13. Contact Information
- Customer service contact for questions or disputes